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Plumbing emergencies like blocked drains can happen anytime, especially when you least expect them. 

A clogged drain is a breeding ground for harmful viruses and bacteria that have the potential to make you and your family seriously sick. And you’d want to clean up your drain as soon as possible to avoid any potential health problems. So, it's crucial to call upon a plumber that clears the blockage and ensures the free flow of water. 

In Melbourne, you will have access to several plumbers specialising in blocked drains. But it’s essential that they are well-versed and trained in their tasks and can clean the drain so that it doesn’t get blocked soon. Plus, there are other factors you need to consider when choosing a plumber, and we will help you figure them out.

7 Things To Remember Before Hiring A Blocked Drain Specialist

Mlebourne Plumber Standing In Kitchen With Tools

1. Who’s Answering The Phone?

The first thing that needs consideration is who’s answering your phone. If it gets redirected to an answering machine, hang up. A company that provides emergency plumbing services is available to provide services throughout the day, and there’s always a person to receive your calls. If your call gets redirected to an answering machine, they aren’t committed to their emergency services. 

Apart from that, there’s a risk that plumbers won’t check their answering machine frequently and won’t return calls until the next business day. Hence, it's recommended to hang up when in such situations. 

2. Does The Company Have Proper Protection And Credentials?

There’s a common myth that plumbers who provide 24/7 emergency services are reputable and hold a proper license. However, many unscrupulous people may deceive you in the name of these services. They know that homemakers tend to make these decisions in split seconds, as they need to deal with the plumbing issues as quickly as possible. And hiring a plumber without a license and insurance presents a significant risk.

For example, many uninsured and unlicensed plumbers advertise for discounted holidays and weekly services, taking advantage of these situations. So, it must be your top priority to ensure that the plumbing agency you’re calling is fully insured and licensed

Without a proper license, there’s a chance that the plumbers don’t possess the requisite skills to deal with your problem. And without insurance, you'll have to pay the bill if the plumber’s carelessness damages your property. 

3. How Fast Will The Plumbers Arrive?

As the name says, these plumbers arrive at the site within a few hours of calling and receive calls throughout the day. If a plumber refuses to come at any time or they won’t accept your calls, look for another one. 

4. Availability Of Follow-up Services

Another vital aspect to research is if the emergency plumbing services provide any follow-up services or not. Many of them offer only single-time emergency repairs. So, it’s important to look for companies that return to the site if any additional services are necessary. 

Problems like drain blockage often arise due to some underlying plumbing problems that require additional work. For instance, your toilet pipes may have clogged due to the deposition of unwanted materials and may have a weaker flush due to the growth of tree roots. 

Well-known plumbing agencies perform a detailed inspection of the site and develop a report, which details any other problems to be dealt with in the future. They inform you about it all and the time frame for fixing them. Plus, they offer follow-up services as and when required. 

5. Reviews And References

It might not be possible for you to go through several websites and look for client reviews about a particular plumber or agency. However, it’s essential to be aware of their experience and past success. Just spend a few minutes browsing websites like Facebook and Google. Also, the local authorities of Melbourne can provide more authentic recommendations. 

6. Upfront Cost Quote

Comparing plumber fees from a local directory or a business website might just work but is insufficient. Once a plumber has monitored the situation correctly, ask him to provide a written quote that itemises all services he will provide. 

A quote assures that the plumber hasn’t overlooked any costs, and those won’t show up later as an unfortunate surprise. 

7. Guaranteed Work

When you’re getting a licensed and experienced plumber for your emergency services, there’s no doubt that they will execute the repairs with perfection. However, even the best plumbers may commit some mistakes, and you might have to bear the result. 

Hence, opting for plumbers who provide warranted work is important, as they will always come back if anything goes wrong during the repair. 

Close Up Of Plumber In Melbourne Working On Pipes

Finding A Plumber In Melbourne

Just because you’re in an emergency plumbing situation, it doesn’t mean you can be less careful about it and make snap decisions. Ensure having a comprehensive approach to selecting an emergency plumber to deal with the problem. The extra minutes you spend dealing with a crisis and choosing the right personnel will save hours of hassle in the future. 

You will find several national and local directories mentioning the contacts of these emergency plumbers that you can call. Besides, you can ask your neighbours and the people in the locality for referrals. 

If you require a plumber in Melbourne, please give the team at WP Plumbing a call. We are Melbournes leading specialists in blocked drain repair and offer fast, affordable and efficient solutions. So, don’t hesitate to get in touch with our licensed plumbers today!

On that note, it’s time for us to wrap up today. See you again!

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